To gain or lose from the voucher culture
An insight into two different reactions to a customer loyalty scheme
Read moreEffective employee relations. Lessons from TNOW
the News of The World will produce many business case studies; what to do and what not to do. Here is an initial look at lessons in how not to deliver bad news
Read moreThe myths and secrets of closing sales
What are some of the myths and secrets of gaining commitments from prospects, investors and colleagues
Read moreB2B Marketing Publish our article on Price Resistant Sales Strategy
B2B Marketing publish an article on the Value House; A price resistant sales aprroach
Read moreMake a customer for life – not just for Christmas
Two brief insights of poor customer service give an indication of what can go wrong and what might be done about it
Read moreIs Customer Service merely a standard?
What is customer service? Is it what it used to be? Is it merely an out of date moral code?
Read moreWho to employ - The answer is in the sandwich
A comment on the findings that certain types of people tend to enjoy the same kind of lunch time snack
Read moreMake your office party go without a bang
A light-hearted discussion about the things to do and the things to avoid during any office parties this festive season
Read moreAre your staff too tired to work
A outline of some of the research on workplace tiredness and the implications on productivity.
Read moreAre we really in for another recession
A comparison of the news on recession with the recent Transitions Report
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