Only Wimps Hide Their Emotions
There’s still a common misconception among leaders and managers that it’s a sign of weakness to show any sort of emotion; is that kind of behaviour is inconsistent with the rough-and-tumble of big business?
Read moreArtists Who Sell
No one said being a Manager of people, even sales people, was easy. Small differences between them make their performance and management fun...
Read moreOf Mice and Men
A lack of time to do things properly may be due to poor planning, but it could also be due to the fact that business is so unpredictable these days. You may be surprised to learn that people felt the same way nearly 300
Read moreWhy Hot Buttons Work
The phrase 'hot button' is quite common today. It refers to something in a person that so resonates with what you do that the other person has to respond in a particular way. How can you use this concept to your advantag
Read moreHow is Your Spiritual Intelligence?
People are complex; dependable, conscientious, and loyal or unreliable, lazy, and unfaithful. Some describe all these traits as intelligences, one suggests we each, regardless of our faith, display spiritual intelligenc
Read moreDoes Your Company Have a Soul?
When we think about companies that have a soul, we tend to think of all the good that they do and yet soul refers to more than what it does…
Read moreAppreciating Appreciative Enquiry
Among the various methods used to effect positive change is that of appreciative enquiry. Its essential strength lies in the fact that it focuses on what is being done right – that is, what is working – rather than w
Read morePerception kills sales
It is hard to believe that perception still plays a key role in business decisions. It is akin to judging a book by its cover; too frequently we see examples of sales personnel discriminating against customers they th
Read moreSitting is the new smoking
How sedentary are we? In a typical day we spent on average between seven and eight hours sleeping, while sitting at work is 7½ to 9 hours. Danger - warning - it is life Jim but not as we know it...
Read moreDesperate Dan
What happens when you encounter a desperate sales person? Are you more likely or less likely to buy?
Read more
