Them and Us
One of the most surprising characteristics still found in organizations today is the “them and us” culture. It seems to pervade the thinking of management teams no matter what country they’re in.
Read moreLet's Talk About It
In a family business, conflict in the home can extend into the business and vice versa. This can create a lethal combination that, if left for long enough, may threaten its very survival.
Read moreThe Illusion of a Formula
Change gurus love to preach their formula for organizational change, but it's really just an illusion. Read more to find out why.
Read moreWhy the Customer is Always Wrong
The customer is always right, right? Whatever the customer wants we do – whatever it is that we have to in order to deliver, we bend over backwards to do it. We promise the stars and hope that the moon will be enough;
Read moreLet us make a deal
It’s been suggested that you have about seven seconds to make a good first impression in an interview or meeting. The “elevator speech” is intended to help.
Read more
Are you a Pathfinder?
Leadership can be viewed as a complex topic or a simple one. Some people find it impossible to believe that any answer they are looking for could be simple. In simple terms Leaders are Pathfinders
Read moreOnly Wimps Hide Their Emotions
There’s still a common misconception among leaders and managers that it’s a sign of weakness to show any sort of emotion; is that kind of behaviour is inconsistent with the rough-and-tumble of big business?
Read moreArtists Who Sell
No one said being a Manager of people, even sales people, was easy. Small differences between them make their performance and management fun...
Read moreOf Mice and Men
A lack of time to do things properly may be due to poor planning, but it could also be due to the fact that business is so unpredictable these days. You may be surprised to learn that people felt the same way nearly 300
Read more
