Did You Hear It Through the Grapevine?
The organisational grapevine has long been the most effective communication channel man has ever devised. No plans were drawn up, no committees were formed, and no one was tasked to make sure that it was implemented. It
Read moreThinking for Ideas
Thinking for ideas is hard, but necessary work. It’s not something that you can put off until you have time, nor is it an activity to be ignored. You must plan to do it, and plan how to do it. Make sure that you do bot
Read moreWhy Technicians Struggle to Run Their Business
Before consider why technicians struggle to run their business, we need to think about why they bother to go into business in the first place. Why would they start one?
Read moreHow to Use Organisational Memory to Encourage Change
Much has been made of the idea that organisational memory inhibits changes that senior managers want to make. They feel plagued by the attitude still clung to by some that “that’s the way we’ve always done it.”
Read moreThe Culture of Complacency
Organisations change constantly. What that means is that your organisation is dynamic. It won’t remain the same because it can’t.
Read moreStress in SMEs
We all of us want to feel good about ourselves at home, or at work – whatever we’re doing. Good stress pushes us and enables us to grow. It takes the form of challenges that force us to draw on strength.
Read moreHow Not to Run Your Sales Team: A Contrarian Approach
Few sales teams function as a team. Instead, their members are pitted against one another. The enemy is not outside, but within, cooperation stops and could be described as putting a can of Coke in every six-pack of Peps
Read moreWhat Should You Read?
You already know that leaders are readers. Not only is it something that you can’t avoid, it’s unimaginable that you’d even think about doing so. No one, not even you, has a corner on good ideas.
Read moreManaging the Minutiae
Prepare yourself for a shocking, yet true, statement: Most of your time and energy is consumed by things that don’t matter much, if at all. Some research suggests 49% of our time is used up on tasks unrelated to our go
Read moreGetting Prospects to Sell Themselves
When a pitch to a prospect starts to go wrong, most sales people over-react. They point out the features and benefits again or make even more concessions. They do the opposite of what they should do and things only get w
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