How to Say, “Well Done!”
When was the last time you tracked someone down, looked them straight in the eye and said, “I just wanted to thank you for X.”? – How could we do this more effectively and more often?
Read moreThe Keys to Better Decisions
The Limitations & Usability of the Rational Decision-Making Model
Read moreWhen Are Games Appropriate for Sales Teams?
You shouldn’t be surprised that sales people who are typically naturally competitive have already devised games for what they do. Will another game to motivate them further?
Read moreThe Worst Month of the Year to Sell
If you’re looking for an excuse for not making your targets, then you’ll have no trouble finding one, simply blame it on the time of year; anytime. Or can you?
Read moreAre Temps Worth It?
The UK has the highest number of temps in Europe. Just because we use them a lot, however, doesn’t mean that they’re a good thing, does it?
Read morePoor Performance: Why Appraisals Don’t Work, Pt 3
How do managers abuse performance appraisals?
Read moreServant Leadership – A Calling
Anytime a new leadership method comes by, someone writes a book about it, then everyone jumps on board, tries it for a while, and then abandons it when the next one comes along. Is Servant Leadership going the same way?
Read morePoor Performance: Why Appraisals Don’t Work, Pt 2
This is the second article in our series on why performance appraisals fail to correct poor performance.
Read morePoor Performance: Why Appraisals Don’t Work, Pt 1
For decades, appraisals have been the tool of choice for the evaluation of employee performance generally over a year. We’re going to think about the damage that they do to organizational productivity and quality.
Read moreWhat to say when you can’t trash your competition
If your USP is, or appears to be, “We’re solid gold compared to the cardboard cut-outs that we compete with,” then you won’t sell anything. So what can you say?
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